Beach Castle At Sandcastles Hotel Ocho Rios, Ocho Rios

I recently stayed at this resort spa and had a mostly great experience. The location was incredible, being super close to the beach and local attractions. The room itself was clean, but I had a bit of a struggle with the shower stall being quite small. The dining options were nice, but I wish there were more variety. Overall, it was a nice getaway, although the customer service needed a little polish.

I had a mixed experience at the hotel. The rooms are in good condition and quite comfortable, especially with the little kitchen setup. The location is fantastic, being so close to everything in Ocho Rios. However, the service could really use some improvement, as I found it lacking in customer service etiquette. Overall, the value for money was decent, but there were a few areas that definitely need attention.

I had a nice stay at the resort, which is perfectly located right on the beach with stunning views. The room was quite comfortable, but the shower stall was surprisingly tiny. While the amenities were decent, the service left something to be desired, as the staff seemed a bit overwhelmed. Overall, it was a good value for the money, but some improvements in service could make it truly exceptional.

I had a lovely stay at this resort spa, which is right on the beach and close to so many shops on Main Street in Ocho Rios. The rooms were in good condition and offered great comfort, but the shower stall was really small and not ideal. While the staff was generally friendly, some could benefit from a bit of customer service training. The amenities were enjoyable, and I appreciated the overall value for money, though Wi-Fi was a bit of a letdown since it wasn’t included in the price.

I enjoyed my stay with the hotel being situated in a prime location, just a short walk to the beach and close to shops on Main Street. The rooms were in good condition and met my needs, though the shower stall was quite cramped. I found the service to be lacking in customer service skills, which could be improved, and the amenities could use some enhancement. Overall, it felt like decent value for the price, but I believe there's room for improvement.